Improve your Business Processes, Build Synthetic data and supercharge your digital transformation with SLMs AI solutions. We make Gen-AI work for you.

Our services

Synthetic Data Generation

Scalable enterprise grade platform with accelerators, tools and APIs. Focus on productivity through automation, while being cost sensitive with human-centric solution.

Approach

Scalable enterprise grade platform with accelerators, tools and APIs. Focus on productivity through automation, while being cost sensitive with human-centric solution

Datatype

Creating any kind of data: tabular, image, audio, text, video - ‘artificially’ or ‘programmatically

Deployment Model

Our deployment Model includes flexible options based on your business need - On-prem, Cloud or SaaS.

Contact Center Solution

You might have the best product or service in the world, but if you can't effectively organize your data and other information technology infrastructures, you could be missing out on opportunities. Our data engineers help you understand and implement the right infrastructure solution for your brand and business, ensuring all teams have the knowledge to operate the right databases.

What do we do?

Help elevate Customer Experience and reduce cost. NLP solution handle multiple contact center parameters - wait times, handle times, human versus virtual agent, among others.

Technology Behind

Augmented Intelligence discovers what call types should you automate that are not complex and automation bounce it back to human agent. Virtual agent, reprogrammed IVR prompts, self-service portals, and/or website FAQs - drives down cost/call, and increases service experience.

How do we do this?

With connectors to embed in your process with upstream and downstream systems our solution complement your existing set of solutions.

Virtual Agent Chatbot Predictive Intelligence

We help you to optimize AI-powered conversational chatbot to train them on real-time automated resolution. Swiftly resolve issues with chatbots and make smarter business decisions. Using Predictive Intelligence to reduce manual work with machine learning.

Redefine your Support Experience

Provide intelligent exchanges powered by generative AI and automated resolutions to common issues. Let users get resolutions in seconds. No need to wait for an available live agent.

Increase deflections and agent productivity

Route issues to a chatbot automatically. Reduce call volumes and increase efficiency.

Business value

Get instant ROI with guided setup, prebuilt conversations, integrations and configuration tools.

AI Powered Search

Enable users to find answers on their own, and when they need them. Provide personalised, relevant results in a powerful, consumer-grade search experience. Connect employees and customers to the answers they need.

Increase deflection rates

Empower users with self-service and personalized, actionable AI-powered answers on demand. Provide users with exact answers instead of links by applying semantic search with contextual meaning.

Optimize search results continuously

Improve search success rates with an experience that learns and adjusts with each new query.

Get results anytime, anywhere

Give users a consistent, intuitive search experience across portals, mobile apps and Virtual Agent.

Contact us

Whether you have a request, a query, or want to work with us, use the form below to get in touch with our team.